A thank you note from Sarah Greenaway

I’d like to finish by thanking you for the opportunity to present our proposal to you. It’s an exciting time to get to grips with the world of CDC – which could play a key role in the future of UK pensions!

You have a unique opportunity to shape the narrative – not only for your members, but the industry as a whole. I believe the Impact team brings a practical, member-first approach to communications that aligns closely with the specific demands of a CDC pension scheme.

We understand that clarity, trust, and consistency are essential in helping members engage with a collective model, particularly where outcomes are variable and long-term confidence matters most.

We’d be delighted to partner with you to build a communications framework that strengthens member understanding, supports engagement, and enhances trust in the Collective Plan over time.

Thank you and please get in touch if you have any questions!

Sarah Greenaway

Head of Member Experience

Jump to a response

Each question from the RFP has its own dedicated page. Use the links below to jump straight to any response.

  1. What we bring
  2. Our experience in practice
  3. Ready to go
  4. One team, full scope
  5. Our rates
  6. Our feedback
  7. How we think about CDC
  8. Communicating adjustments with confidence
  9. Bringing CDC to life
  10. The messages that matter
  11. Measuring success
  12. Terms of business
  13. Accessibility by design
  14. Thanks from Sarah